If a guide is not what it said it was, we refund it. Email sayuj@inkballinc.com with your order number and what went wrong.

Full refund within 14 days if:

• The guide is not what the description or preview showed.
• It is half finished, unreadable, or copy pasted.
• You got charged twice, or charged by mistake.
• You cannot open it and we cannot fix that.

We may say no if a guide was fully read with nothing actually wrong with it, or if an account keeps buying and refunding.

Email sayuj@inkballinc.com from the address on your account with your order number and a line about what happened. We reply within 2 business days and decide within 5. Refunds go back to the original payment method and usually land in 5 to 10 business days.

Apple bills those, so Apple handles the refund at reportaproblem.apple.com. Still email us if the content was the problem. We will fix it and back you up with Apple.

Just email us first. We sort most things out in a couple of days, which is faster than a bank dispute for everyone.

None of this cuts into refund rights you have under consumer law where you live, including EU and UK withdrawal rights for digital content.